frequently asked questions
how to contact no name armory
call (539) 800-3400 m-f 9am-5pm eastern
how to purchase a firearm
complete rifles, pistols, and lower receivers (ammo in certain states) will only ship to federal firearms license (ffl) holders. if you hold an ffl license, please email a signed copy of your license to email@example.com to allow shipment, referencing your name and order number. military and law enforcement officers, please email a signed copy of your exemption certificate to firstname.lastname@example.org.
how to pick up your firearm item at your selected ffl dealer
when using an ffl, first contact the dealer to ensure they are willing to process the transfer for you and that the gun is compliant with federal, state, and local laws and that the chosen dealer will assist the transfer.
Work with your selected dealer to arrange your gun transfer. at the time of pick up, you will need to arrive with all proper identification and documentation/licenses to show that you can legally purchase and possess the gun.
The dealer will complete a background screening using the national instant criminal background check system (nics) as required.
you must be 18 or older to purchase long guns and 21 or older to purchase handguns. you must comply with federal, state, and local laws at the time of order and transfer of ownership.
the majority of dealers charge a fee for this service that is NOT included in your purchase transaction with no name armory and is to be paid to the ffl dealer at the time of transfer.
how to return an item
all ammo sales final
if you require or request a refund, it must be completed within the first 30 days of purchase from no name armory, and in the product must be returned in new condition. Please contact email@example.com with your contact information (name, address, phone number), and detail your reason for return. should your request meet the return criteria, we will provide you with an RMA form to fill out and send back the item you wish to return. The refund policy does not apply if the product was not purchased directly from no name armory. the refund/exchange cannot be completed if the product has been modified, installed, misused, or damaged by accident, abuse, or misapplication. there will be a 30% restocking fee on ffl returns or denials. a 15% restocking fee will be applied if returned after 30 days.
how long until an arrives
most orders are processed the same day. due to demand orders may take longer to process for firearm and ammo sales. you will be notified when a package has been entered into the carrier’s possession. most shipping takes 5-7 business days.